You can call our 24-7 hotline at 800-841-8371 any time or chat online 9:00 a.m.–11:00 p.m. to talk to a hotline counselor.
If you are interested in time-sensitive medical care and evidence collection options, we recommend that you call the hotline 24-7 at 800-841-8371 or chat online [Link to Chat Online] 9:00 a.m.–11:00 p.m.
If you would like to begin counseling, legal advocacy, immigration, or case management services at BARCC, please submit a request online on our Request Services Page or by phone at 617-492-8306, and our service access team will explore your individual needs with you.
To protect the privacy rights of survivors and their families, we do not communicate about cases via email. Please call us at 617-492-8306 during regular business hours to talk about how we can help you.
Legal process notices, summonses and court orders should be sent to:
Keeper of Records
BARCC
99 Bishop Allen Drive
Cambridge, MA 02139
Office: 617-492-8306