We’re here to help.
For assistance 24 hours a day, call our hotline at 800-841-8371.
You can also reach our web chat hotline 9:00 a.m.–11:00 p.m.
To protect the privacy rights of survivors and their families, we do not communicate about cases via e-mail. Please call us at 617-492-8306 during regular business hours to talk about how we can help you.
Legal process notices, summonses and court orders should be sent to:
Keeper of Records
BARCC
99 Bishop Allen Drive
Cambridge, MA 02139
Office: 617-492-8306
To request information from the BARCC team or to reach out with general inquiries, you can email info [at] barcc.org
For more information
- On accessibility: visit our accessibility page.
- Job opportunities: visit our job listings.
- Volunteer opportunities: e-mail volunteer@barcc.org.
- Survivor/educator speaking engagements or professional training for groups: e-mail engagements@barcc.org or fill out form.
- Media inquiries: e-mail media@barcc.org; please also read our media inquiries page.
- Student assignments and research: e-mail engagements@barcc.org at least two weeks in advance.
- Brochures and other materials: download our info sheet, or e-mail info @barcc.org to request brochures.
- General inquiries: e-mail info@barcc.org or call 617-492-8306. Please read: To protect the privacy rights of survivors and their families, we do not communicate nor will we respond to any personal information or request for services shared via this e-mail address. Please call us at 617-492-8306 during regular business hours to talk about how we can help you.