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Contact Us

For assistance 24 hours a day, call our hotline at 800-841-8371.

To protect the privacy rights of survivors and their families, we do not communicate about cases via e-mail. Please call us at 617-492-8306 during regular business hours to talk about how we can help you.

Office: 617-492-8306

Mailing address and Cambridge office:

99 Bishop Allen Drive
Cambridge, MA 02139
Fax: 617-492-3291

Get directions

Boston office:

989 Commonwealth Avenue
Boston, MA 02215

Get directions

For more information

  • On accessibility: visit our accessibility page
  • Job opportunities: visit our job listings
  • Volunteer opportunities: e-mail .(JavaScript must be enabled to view this email address)
  • Survivor/educator speaking engagements or professional training for groups: e-mail .(JavaScript must be enabled to view this email address) or fill out form
  • Media inquiries: e-mail .(JavaScript must be enabled to view this email address) or call Jessica L. Atcheson at 617-649-1822
  • Student assignments and research: e-mail .(JavaScript must be enabled to view this email address) at least two weeks in advance 
  • General inquiries: e-mail .(JavaScript must be enabled to view this email address) or call 617-492-8306. Please read: To protect the privacy rights of survivors and their families, we do not communicate nor will we respond to any personal information or request for services shared via this e-mail address. Please call us at 617-492-8306 during regular business hours to talk about how we can help you.
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