Our highly trained and supervised volunteer counselors and staff are available to support survivors of sexual violence, their families and friends, and providers. You can reach the hotline by phone 24-7 at 800-841-8371 or web chat 9:00 a.m.–11:00 p.m. every day. Our hotline is free and confidential, and our web chat hotline works on mobile browsers.
We support people in all stages of their experience. This could be immediately after an assault or years and even decades into the healing process. Our counselors provide emotional support and help survivors build coping skills. They also offer referrals to services and explain the resources available, including having an advocate at the hospital during a sexual assault exam, accessing our individual and group counseling, and more. Our goal is empowering the people on the hotline and making sure they have the information and support they need in their path to healing.
You don't have to be in crisis to use our hotline. You can reach it 24-7 at 800-841-8371, or you can chat online 9:00 a.m.–11:00 p.m. People with hearing disabilities can use Mass Relay.
What a hotline counselor can do for you or a loved one
- Help you understand your options
- Listen to you and provide support for your needs in the moment
- Support you any time in the healing process
- Get you access to services at BARCC and in your community
Who are BARCC hotline counselors?
Hotline counselors are trained rape crisis counselors. They answer thousands of calls and chats a year from survivors; their friends, partners, and families; and community members affected by sexual violence. They also speak with providers and professionals working with survivors, such as youth workers, guidance counselors, medical staff, and others.