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Media: BARCC Launches Web Chat Hotline to Support More Sexual Assault Survivors

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Metro Boston covered the launch of BARCC's web chat hotline, a new way to access our oldest service. Survivors of sexual violence and their loved ones can now chat with BARCC hotline counselors on desktop and mobile devices daily between 9:00 a.m. and 11:00 p.m. by going to

Excerpt: "'There are people who may have limited access to phones or have no private space to talk, so the hotline is not available to them,' said Sharon Imperato, BARCC Clinical Innovation Projects and Training Director. 'A lot of people have a discomfort or fear of talking on the phone, and also there’s something about saying what you’re experiencing versus writing it — a lot of people are more comfortable when writing, and they’re able to articulate themselves more.'"

Read the full story, "BARCC launches web chat hotline to support more sexual assault survivors," online at Metro Boston

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Posted by Taylor Rapalyea

Taylor Rapalyea
Taylor Rapalyea serves as BARCC's marketing and communications coordinator. She helps implement communications plans, creates content, and provides support for organizational communications, all to further public knowledge of BARCC's mission and services. Taylor brings four years of local news reporting and editing to BARCC, and has worked at Patch News, the Salem News, and the Gloucester Daily Times. She learned video reporting and editing at the Boston Herald, and served as editor of the Simmons Voice while studying journalism and public relations at Simmons College.

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