Contact
Contact Us
Quick Links
For assistance 24 hours a day, call our hotline at 800-841-8371.
You can also reach our web chat hotline 9:00 a.m.–11:00 p.m.
To protect the privacy rights of survivors and their families, we do not communicate about cases via e-mail. Please call us at 617-492-8306 during regular business hours to talk about how we can help you.
Office: 617-492-8306
Mailing address and Cambridge office:
99 Bishop Allen Drive
Cambridge, MA 02139
Fax: 617-492-3291
Boston office:
451 Blue Hill Ave.
Boston MA 02121
Waltham office:
24 Crescent Street, Suite 202
Waltham, MA 02453
By appointment only.
For more information
- On accessibility: visit our accessibility page.
- Job opportunities: visit our job listings.
- Volunteer opportunities: e-mail .(JavaScript must be enabled to view this email address).
- Survivor/educator speaking engagements or professional training for groups: e-mail .(JavaScript must be enabled to view this email address) or fill out form.
- Media inquiries: e-mail .(JavaScript must be enabled to view this email address); please also read our media inquiries page.
- Student assignments and research: e-mail .(JavaScript must be enabled to view this email address) at least two weeks in advance.
- Brochures and other materials: download our info sheet, or e-mail .(JavaScript must be enabled to view this email address) to request brochures.
- General inquiries: e-mail .(JavaScript must be enabled to view this email address) or call 617-492-8306. Please read: To protect the privacy rights of survivors and their families, we do not communicate nor will we respond to any personal information or request for services shared via this e-mail address. Please call us at 617-492-8306 during regular business hours to talk about how we can help you.